Terms of service

Terms of Service

Last updated: August 17, 2026

OVERVIEW

Welcome to Giggle Vitals. The terms “we,” “us,” and “our” refer to Giggle Vitals.

Giggle Vitals operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a convenient and curated shopping experience (the “Services”). Giggle Vitals is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they contain important information regarding your use of our website, purchases, payments, shipping, returns, and other aspects of your relationship with Giggle Vitals.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, please do not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority applicable in your place of residence.

If you are purchasing products for a minor, you confirm that you are authorized to make the purchase and provide any information required to complete the transaction.

To use certain features of our Services, including creating an account or placing an order, you may be asked to provide information such as your name, email address, billing information, payment information, shipping address, and phone number.

You agree that the information you provide is accurate, current, and complete and that you have the necessary rights to provide such information.

You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, ingredients, nutritional information, and other product information displayed on our website are accurate and up to date.

However, product colors and appearance may vary depending on your device, screen settings, lighting, or other factors.

Product information, descriptions, availability, pricing, and packaging may change from time to time without prior notice.

We reserve the right to discontinue products, modify product offerings, or limit quantities available for purchase where reasonably necessary.

Our products are intended to be used according to the instructions provided on the product packaging. Product information available on our website is not intended to replace advice from a qualified healthcare professional.

SECTION 3 - ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

Giggle Vitals reserves the right to accept, decline, cancel, or limit an order where reasonably necessary, including in cases of product availability, pricing errors, suspected fraudulent activity, or other legitimate reasons.

Your order will be considered accepted once we have received your payment and issued an order confirmation.

Please review your order carefully before completing your purchase. Once an order has been processed or dispatched, cancellation may not be possible.

Returns, replacements, and refunds are subject to our Return & Refund Policy.

You represent that products purchased from Giggle Vitals are for personal or household use and are not intended for unauthorized resale or commercial redistribution.

SECTION 4 - PRICES AND BILLING

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Prices, discounts, offers, and promotions may change without prior notice.

The price charged for your order will be the price displayed at the time your order is placed, subject to any applicable promotional terms.

Any applicable shipping charges, taxes, or other charges will be displayed during checkout where applicable.

We may offer promotional discounts from time to time. Promotional offers may have separate terms and conditions, including validity periods, product eligibility, usage limits, and restrictions on combining offers.

Unless expressly stated otherwise, promotional offers cannot be combined with other discounts or promotional codes.

You agree to provide accurate and complete billing and payment information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY

We make reasonable efforts to process and dispatch orders within the timelines stated on our website.

Delivery timelines are estimates and may vary depending on your location, courier availability, weather, holidays, operational conditions, or other circumstances beyond our reasonable control.

Once an order has been handed over to the shipping carrier, delays caused by the carrier may be outside our direct control.

For complete information regarding shipping, delivery timelines, tracking, and applicable charges, please refer to our Shipping & Delivery Policy.

SECTION 6 - RETURNS, REPLACEMENTS AND REFUNDS

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Due to the nature of our products, opened, used, consumed, or tampered products may not be eligible for return or refund, except where otherwise required under applicable law or where the product was received damaged, defective, or incorrect.

Please review our Return & Refund Policy before placing an order.

SECTION 7 - INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to our trademarks, brand name, logos, text, graphics, images, photographs, videos, audio, product descriptions, product reviews, website design, layouts, and other materials, is owned by Giggle Vitals, its affiliates, licensors, or relevant third parties and is protected by applicable intellectual property laws.

You may use our Services for personal and non-commercial purposes only.

You may not reproduce, copy, modify, distribute, publish, transmit, display, sell, create derivative works from, or otherwise exploit any content from our Services without our prior written permission.

Giggle Vitals names, logos, product names, designs, slogans, and other brand elements are trademarks of Giggle Vitals or its affiliates or licensors.

All rights not expressly granted to you under these Terms are reserved.

SECTION 8 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to certain third-party tools, applications, payment services, or other features as part of our Services.

These tools may be provided by third parties, and Giggle Vitals does not necessarily monitor or control their operation.

Your use of such third-party tools may be subject to the terms and policies of the relevant third-party provider.

We may introduce additional features, tools, or services in the future, which will also be subject to these Terms unless otherwise stated.

SECTION 9 - THIRD-PARTY LINKS

Our Services may contain links to websites, applications, or services operated by third parties.

These links are provided for convenience and do not necessarily imply endorsement by Giggle Vitals.

We are not responsible for the content, accuracy, privacy practices, security, availability, or policies of third-party websites.

Any transactions or interactions you have with third-party websites are between you and the relevant third party.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Giggle Vitals is powered by Shopify, which enables us to provide our Services.

However, purchases made through our online store are transactions between you and Giggle Vitals.

Shopify provides the technology platform supporting our store but is not the seller of Giggle Vitals products purchased through our website.

SECTION 11 - PRIVACY POLICY

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website or purchase our products.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Shopify may also process certain information in connection with its provision of services to our store. For more information, please review Shopify’s privacy policy.

SECTION 12 - CUSTOMER FEEDBACK AND REVIEWS

If you submit, upload, post, email, or otherwise provide feedback, reviews, suggestions, photographs, videos, or other content to Giggle Vitals (“Feedback”), you grant Giggle Vitals a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish, distribute, and display that Feedback for legitimate business purposes, including improving and promoting our Services.

You represent that you have the necessary rights to provide the Feedback and that it does not violate the rights of any third party.

We reserve the right to remove or decline to publish Feedback that we reasonably believe is unlawful, misleading, offensive, defamatory, inappropriate, or violates these Terms or applicable law.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct such errors or inaccuracies and update information when necessary.

Where an error materially affects an order, we may contact you and provide appropriate options in accordance with applicable law.

SECTION 14 - PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to:

  • Violate any applicable law or regulation.

  • Infringe the intellectual property rights of Giggle Vitals or any third party.

  • Submit false, misleading, fraudulent, or inaccurate information.

  • Attempt to gain unauthorized access to our website, accounts, systems, or data.

  • Introduce viruses, malware, malicious code, or other harmful material.

  • Interfere with the security, functionality, or operation of our Services.

  • Use our Services to harass, abuse, threaten, defame, or harm another person.

  • Use automated systems, scraping tools, bots, or other unauthorized methods to access or extract information from our website.

  • Reproduce, duplicate, copy, resell, or commercially exploit any part of our Services without our written permission.

  • Impersonate another person or entity.

  • Engage in any activity that may harm Giggle Vitals, Shopify, our customers, or our Services.

We reserve the right to suspend or terminate access to our Services where we reasonably believe these Terms have been violated.

SECTION 15 - TERMINATION

We may suspend or terminate your access to our Services where permitted by applicable law, including where you violate these Terms or engage in fraudulent, unlawful, or harmful activity.

Any obligations or provisions that by their nature should continue after termination will remain in effect.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our Services are provided on an “as available” basis.

We do not guarantee that our website or Services will always be uninterrupted, secure, timely, or error-free.

Product information provided on our website is intended for general informational purposes. You should always read the product packaging, usage instructions, warnings, and other information provided with the product before use.

Nothing on our website should be interpreted as medical advice, diagnosis, or treatment.

Where required by applicable law, nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Giggle Vitals and its affiliates, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including applicable consumer protection rights.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Giggle Vitals, its affiliates, officers, employees, agents, contractors, licensors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  1. Your violation of these Terms.

  2. Your violation of applicable law or the rights of a third party.

  3. Your misuse of our Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with our Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and any other policies referenced on our website, constitute the agreement governing your use of our Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Giggle Vitals may assign or transfer its rights and obligations where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable consumer protection laws and jurisdictional requirements, disputes relating to these Terms or the Services shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Giggle Vitals.

Nothing in these Terms is intended to restrict any consumer rights or remedies available under applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms are provided for convenience only and do not affect the meaning or interpretation of any provision.

SECTION 24 - CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time to reflect changes to our business, Services, legal requirements, or operational practices.

When we make changes, we will update the “Last updated” date and post the revised Terms on our website.

Your continued use of our Services after the revised Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Business Name: Giggle Vitals
Email: [INSERT GIGGLE VITALS SUPPORT EMAIL]
Phone: [INSERT BUSINESS PHONE NUMBER]
Business Address: [INSERT REGISTERED/BUSINESS ADDRESS]

For consumer complaints or grievances, please use the contact details provided above. Giggle Vitals will make reasonable efforts to address customer concerns in accordance with applicable law and our internal grievance redressal process.